1. Get past the desk: "Morning — is [owner first name] about?" (ask by name, confident)
2. If "what's it about?": "It's about the customers they're losing — [name]'ll want two minutes. Is he around?"
- "You know how customers go quiet and you only notice at year-end when numbers are down?"
- "That's how a merchant loses six figures a year without realising."
- "This tells each rep who to ring & what to say every morning — protects who you're losing, wins back the drifters. Sits on top of whatever system you've got."
- "Flat price per branch, live in a day, 30-day money-back — no risk to you."
- "Can I show you a 2-minute demo right now on your phone?"